At Khayal Net Store we hope your shopping experience is enjoyable, touches your refined taste, and we are pleased to communicate with you via WhatsApp for more inquiries about the product you wish to purchase. Return policy: 1/ Contact us via WhatsApp. 2/ Mention the order number and reason for return. 3/ Return if there is an error in the order. 4/ Within two days of receiving the order. 5/ The order must be in the condition it was received by the customer. Exchange policy: 1/ Contact us via WhatsApp with the order number. 2/ Within two days of receiving the order. 3/ The order must be in the condition it was received by the customer. 4/ All products are eligible for exchange. 5/ Exchange for a product of the same price as the product to be exchanged or higher. (Shipping fees are on the customer; unless the error is from the store and a different product is sent) We are happy to serve you via WhatsApp 0550230506 Amira